Program Lead - Towson (Orokawa)

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they’ve made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves.   If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.

POSITION SUMMARY:

Under the direction of the Programs Manager, the Program Lead is responsible for providing Cause-Driven management and operations focused around family and youth programs. This position will include associate supervision, program development, program area facility management/maintenance, program optimization and fulfillment.  The Program Lead is also responsible for supporting, training, supervising, and leading their associate team in superior levels of member service and engagement.

ESSENTIAL FUNCTIONS:

• Lead family and youth programs at center level
• Focus on quality experiences and engagement within programs, services, and activities
• Support onboarding of new Associates
• Foster an environment that is positive and motivating to families, children, and peers
• Communicate with center leadership and Programs Manager to effectively coordinate and communicate facility usage for assigned programs
• Ensure programs are staffed and planned accordingly
• Engage and interact with children during programs
• Obtain and prepare materials for each program
• Work with Programs Manager to send out reminder emails to families who are registered for programs
• Attend and actively participate in all meetings as assigned
• Incorporate the four character values of the Y: Caring, Honesty, Respect and Responsibility and adhere to the YCM Code of Conduct
• Communicate the Y mission and objectives to the community
• Enforce all policies and procedures
• Assist in all other areas as assigned