Salesforce Administrator

SUMMARY

The Salesforce Administrator specializes in reporting, business forecasting, presentation creation, and data maintenance.

JOB DUTIES 

• Develop and generate comprehensive reports using Salesforce data to provide actionable insights to stakeholders.
• Analyses sales and performance data to identify trends, opportunities, and areas for improvement.
• Actively participate in global weekly sales pipeline calls.
• Collaborate with cross-functional teams to develop accurate business forecasts based on historical data, market trends, and sales pipeline analysis.
• Monitor and evaluate forecast accuracy, adjusting as needed to ensure alignment with business goals.
• Design and create visually appealing and impactful sales decks and presentations for internal and external stakeholders.
• Incorporate data-driven insights and key performance indicators (KPIs) into presentations to support strategic decision-making and business development efforts.
• Develop and support Quarterly Business Review (QBR) templates, as well as algorithms for automated presentation builds for customer-facing meetings.
• Conduct regular audits of Salesforce data to maintain data accuracy, completeness, and consistency.
• Implement data cleanup processes and best practices to ensure data integrity and reliability for reporting and analysis purpose.
• Manage user access, security settings, and customization of Salesforce platform to meet business requirements.
• Provide training and support to Salesforce users, troubleshooting issues and optimizing system usage.
• Performs other related duties as assigned.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Business Administration, Finance, Information Technology, or related field.
• Three (3) years of experience as a Salesforce Administrator or similar role, with expertise in reporting, data analysis, and Salesforce platform administration.
• Advanced proficiency in Salesforce reporting tools (e.g., Reports & Dashboards) and data visualization tools (e.g., Tableau, Power BI).
• Strong analytical skills with the ability to interpret complex data sets and translate insights into actionable recommendations.
• Excellent communication skills, both verbal and written, with the ability to present findings and recommendations to diverse audiences.
• Detail-oriented and organized, with the ability to manage multiple projects and priorities effectively.
• Microsoft Office ProficiencY
• Excellent verbal and written communication skills

PREFERRED QUALIFICATIONS

• Five (5) years of experience as a Salesforce Administration
• Salesforce Administrator certification
• Experience in sales or finance domains

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• While performing the duties of this job, the employee is occasionally required to execute physical activities within the facility areas (i.e. stand, walk, sit, climb or balance, stoop, kneel, crouch).
• Ability to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.