Dayforce HCM Analyst

Neighbourly Pharmacy is seeking a Dayforce HCM Analyst to join our growing team!

Since 2015, Neighbourly has expanded its diversified national footprint to include 295+ locations, reinforcing the Company's reputation as the industry's acquirer of choice. You will directly contribute to our rapid growth which has regularly been recognized externally, including receiving the following accolades:

• Requalified on the Globe and Mail’s Top Growing Companies list in each of 2021 and 2022
• Named as one of Canada’s Best Managed Companies for three consecutive years (2021, 2022 and 2023)
• Recognized on the 2022 New Innovators list (by Canadian Business magazine in partnership with the Brookfield Institute for Innovation + Entrepreneurship)
• Recognized on Canadian Business Growth List

Position Summary

Reporting to the Director, National Payroll, the Dayforce HCM Analyst will play a critical role in managing and optimizing our Human Capital Management (HCM) to meet the Neighbourly’s evolving needs. You will act as a subject matter expert (SME), working closely with Payroll, Human Resource, RRSP & Benefit and IT teams, and ensuring optimal function of Dayforce.

Key Responsibilities

• Lead configuration for Dayforce HCM through maintenance and testing including but not limited to:

•  Pay Policies and Entitlements
•  New Earnings & Deductions
•  Clock Devices and Web Clock
•  Organization set up for Acquisitions
•  Workflow Administration
•  Security
•  Deployment of additional modules (e.g. Onboarding, Benefits, Compensation)

• Leverage expertise in Dayforce HCM specifically to review current state processes and develop future state processes based on best practices.
• Create business process documents, job aides and guides for Dayforce users and ensure they are kept up to date.
• Support Payroll and HR to develop process efficiencies and ongoing process improvements. Train super users on functionalities, new features, and best practices.
• Keep up to date with Dayforce Community page, understanding, prepare for and share information with respect to infrastructure changes, hot fixes and upgrades that may affect users.
• Create ad hoc reports that are not available in the Dayforce report marketplace or Reporting and Analytics.
• Escalation point to support Payroll Team and HR with trouble shooting and fixes related to HCM & Payroll issues.
• Maintain security roles within Dayforce HCM, keep up to date with Dayforce security enhancements. Internal Audit on security roles.

Qualifications

• A minimum of 5 years of experience related Dayforce HCM (including Payroll, WFM, TAFW, Scheduling (Plan/KPI) and knowledge of Onboarding, Recruitment & Performance).
• Must have experience with Dayforce HCM modules for payroll, Workforce Management, Time Away from Work and knowledge of Recruitment and Performance
• Ability to work both independently and as a team in a fast-paced environment.
• Strong analytical and problem-solving skills with the ability to analyze business processes and workflows.
• Strong technical skills advanced proficiency with Microsoft Office, SharePoint, advanced Excel.
• Familiarity with SQL Server, SSRS (SQL Server Reporting Services), and SSIS (SQL Server Integration Services) for technical support.