Grocery and Fresh Pack Specialist

GENERAL PURPOSE:

The purpose of this position is to ensure the quality, freshness, and product assortment is maintained throughout the store, specifically in regard to foods in the grocery department. This person will be receiving, stocking, and rotating product, facing product, taking special orders, and providing exceptional customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Follows established departmental and store policies and procedures
• Ensures the quality and freshness of all food products and services provided by the grocery department
• Responsible for maintaining the appropriate food product assortment and inventory levels for the grocery department
• Confirms pricing accuracy and signage for all food products, paying particular attention to ad items
• Ensures the store is cleaned daily and meets the company standards for appearance
• Delivers excellent customer service to all customers
• Receives, stores, and stocks a wide variety of food products for the grocery department
• Pulls out of date product from the shelves
• Builds end-cap and other special product displays
• Responsible for cleaning, sanitizing, and rotation of food bins
• Assists Grocery Manager with ordering food product to meet the needs of the store based on past and projected sales
• Completes assigned tasks efficiently and in a timely manner
• Sets a professional and positive example to others
• Assists as needed to ensure the success of the store as a whole

MARGINIAL DUTIES & RESPONSIBILITIES:

Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS:

• Consistent and daily interaction with store associates
• Consistent and daily interaction with customers
• Consistent and daily interaction with vendors

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A high school diploma or GED preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Basic math skills
• Understanding of product rotation
• Must enjoy working with and handling grocery products
• Should have a passion for customer service
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Must have a passion for sustainability, the environment, and healthy eating
• Must have an interest in learning about and using new grocery products
• Must possess solid communication skills, including verbal and listening skills to communicate with customers and fellow associates effectively and efficiently
• Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
• Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
• Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, hot, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.