Company Overview and Culture 

EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit www.exlservice.com.

For the past 20 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as digital transformation, improving customer experience, streamlining business operations, taking products to market faster, improving corporate finance, building models to become compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. The business operates within four business units: Insurance, Health, Analytics, and Emerging businesses. 

About EXL Health

We leverage Human Ingenuity and domain expertise to help clients improve outcomes, optimize revenue and maximize profitability across the healthcare ecosystem.  Technology, data and analytics are at the heart of our solutions.  We collaborate closely with clients to transform how care is delivered, managed and paid.  

EXL Health combines deep domain expertise with analytic insights and technology-enabled services to transform how care is delivered, managed, and paid.  Leveraging Human Ingenuity, we collaborate with our clients to solve complex problems and enhance their performance with nimble, scalable solutions.  With data on more than 260 million lives, we work with hundreds of organizations across the healthcare ecosystem.   

We help payers improve member care quality and network performance, manage population risk, and optimize revenue while decreasing administrative waste and reducing health claim expenditures. We help Pharmacy Benefit Managers (PBMs) manage member drug benefits and reduce drug spending while maintaining quality. We help provider organizations proactively manage risk, improve outcomes, and optimize network performance. We provide Life Sciences companies with enriched data, insights through advanced analytics and data visualization tools to get the right treatment to the right patient at the right time.

About EXL Health:

EXL Health is committed to helping our clients deliver the best in healthcare outcomes. Join our team, and help transform how healthcare is delivered, managed and paid through our transformation initiative, that will unleash the power of technology through a smart cloud platform powered by AI, Machine Learning and NLP. Bring your technology expertise and help EXL shape the decade of digital. Click Careers | EXL (exlservice.com )to check out the challenging positions we have for you on our team.

About this Leader:

The Vice President, Enterprise Architecture, AI and Emerging Technologies will lead enterprise architecture for EXL Health’s platforms and solutions. She/He will drive initiatives around AI and emerging technologies. This role will be looked upon as a senior technology leader and someone who champions innovation across the organization. Being an energized leader is a key ingredient to success in this role, with oversight of team performance in a highly collaborative environment-- where continuous feedback and support is not only fostered, its expected.

Ideally, this leader is a master at these:

• Develop and update the Enterprise Technology strategy, architecture and technology roadmap including monitoring and evaluating future trends and business requirements.
• Develop and update the Enterprise Architecture governance framework, policies, procedures and processes. Establish and ensure them to ensure consistency and quality across enterprise projects
• Lead an innovation team of technologists– primarily focused on AI efforts, from ideas to minimum viable products and solutions. This will require close coordination with business leaders.
• Evaluate emerging AI technologies and trends to inform the company’s technology roadmap. Work with other solution and technology leaders to drive each platform and solution technology roadmap.
• Lead AI (including Generative AI) planning and development with deep knowledge of AI development stack and ability to assess and identify rapidly evolving technology landscape. Guide business leaders on emerging trends and our solutions roadmap.
• Research and develop new technology, infrastructure and applications while evaluating applicability and alignment with the organization’s risk appetite, business requirements and design principles.
• Provide expertise in infrastructure technology and software evaluation, selection, and implementation.
• Work closely with the Cyber Security team, to ensure compliance with Cyber Security requirements and policies to safeguard the interests of our clients.
• Identify and manage risks associated with the use of Enterprise Technology systems (in coordination with the Enterprise Risk Management team).
• Work closely with product management, development, operations, and other teams to ensure seamless integration of architectural solutions.
• Communicate complex technical concepts to technical and non-technical stakeholders and foster a shared understanding of architectural decision.

To be successful, these are essential:

• Healthcare industry experience
• At least one Enterprise Architecture related certification: TOGAF 9 or Zachman (Certified Enterprise Architect)
• Experience with HITRUST within a HITRUST certified entity.
• Minimum of 15 years of hands-on experience in Software Engineering, AI solutions development and Enterprise Software Architecture
• Minimum of 5 years holding an organizational leadership role in Enterprise Architecture or advanced technology
• Demonstrated track record and expertise in architecting and realizing technical solutions that include Cloud solutions and AI solutions.
• Experience and sound understand in using Generative AI technologies.