Junior Tech Support

Duties and responsibilities

●      Work closely with our IT team to support our employees

●      Strong computer and web based problem solving skills

●      Troubleshoot Microsoft Applications and Windows Operating gSystems (Windows 7-10, Windows Server 2012)

●      Able to work independently and in a team environment

●      Excellent ability to multitask and prioritize workload

●      Be on call for any immediate needs

●      Archive troubleshooting steps taken

●      Manage inventory of hardware and software

Job Requirements

●      A minimum of 1 year of technical customer service preferred

●      Completion of High School Diploma or equivalent

●      Experience with help desk ticketing systems and RMS (Zenhub, trello)

●      Good critical thinking skills