Second In Charge

About Us

Elevate your healthcare career by becoming a vital member of the ForHealth Medical Centres family. We're a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of 80+ medical centres and over 1300 independent health practitioners nationwide. Together, we contribute to more than 7 million patient consultations annually, offering a lifetime of holistic care to our patients. As proud members of the esteemed ForHealth Group, we're committed to making a lasting impact on healthcare excellence.

The Opportunity

We are looking for an enthusiastic Full Time 2IC to join our Craigieburn team. This is a challenging role and will involve managing a busy front desk reception, liaising with patients, supporting doctors and medical staff as well as general administration duties.  The successful candidate will assist the Practice Manager with the day-to-day general operations of running a busy multi-disciplinary medical centre. 

What's in It for You

• Stand out with a provided uniform that reflects your professionalism.
• Employee benefits to support your mental and physical wellbeing.
• Enjoy dental discounts for both you and your loved ones.
• Reap the rewards of a competitive hourly rate.

Key Responsibilities

• Customer service including welcoming patients into the Centre, collecting and entering patient details, answering telephone calls and enquiries, scheduling appointments when required, and Reception duties
• Ad hoc administrative duties and supporting the Practice Manager with day-to-day operations
• Opening and closing the Medical Centre
• Fostering professional working relationships with team members, patients and medical staff
• Maintaining compliance with organisational policies and procedures

Our Ideal Candidate

To excel in this role, you'll possess:

• Previous team leadership experience within a customer service role
• Ability to work well under pressure
• Excellent written and verbal communication skills
• Excellent customer service skills
• Proficient computer skills with knowledge of Pracsoft/MedTech advantageous
• Excellent time-management skills and the ability to multi-task
• Detail orientated
• Initiative, ambition and ownership
• High standard of presentation

Why Choose Us

By becoming a part of our accomplished team, you'll access:

• A dynamic work environment rooted in purpose and values.
• Ample training, development opportunities, and internal growth pathways.
• The chance to make your mark in a company dedicated to fostering Australia's well-being.

Ready to Make a Difference?

If you're motivated to contribute to a healthier Australia and wish to thrive in a top-tier healthcare environment, we urge you to apply now. Join us in shaping the future of healthcare excellence at ForHealth Medical Centres. Your journey starts here.