Production Coordinator I

Job Summary: 

To ensure that the finished product leaving the company meets the requirements of the customer as defined by the customer’s purchase order, scope of work, or special instructions. The Production Coordinator I will perform administrative functions pertaining to the operation of the company and the safety of company personnel.

Primary Duties & Responsibilities:

●      Data entry for service work and engineered product with attention to detail and timely execution

●      Coordinate field service ensuring that technicians assigned have proper credentials to enter customer sites, including scheduling Safety Council training

●      Input purchase orders for materials required to complete orders and issue POs to vendors

●      Routinely communicate with vendors to monitor delivery dates

●      Communicate with the customer any unforeseen delays or issues with the field service order

●      Confirm terms & conditions on the customer’s PO matches the sales order to ensure accurate billing

●      Release appropriate lines for invoicing and attach proof of delivery to sales order

●      Process invoices and distribute them via mail, email, or customer portal

●      Enter Field Service Report hours into ADP daily

●      Enter hours onto Field Service Man Hour Tracking Spreadsheet

●      Approve time for all technicians and temps on ADP for each pay period

●      Update Contract Labor report weekly and send to corporate

●      Perform other administrative duties as required

Positional Requirements & Qualifications:

●      Education & Experience:

o    HS Education or GED equivalent

o    Solid understanding of basic bookkeeping and accounts receivable principles

●      Skills & Abilities:

o    Successful completion of Channel Connect Valve University 1, 2, and 3 for assigned product vertical(s)

o    Successful completion of shop orientation hours for assigned product vertical(s)

o    Demonstrate understanding and compliance with all applicable quality standardization procedures

o    Successful completion of Technical 101 training for assigned product vertical(s)

o    Successful completion of the Customer Service Soft Skills training class

o  Successful completion of the Production Coordinator I learning path in LinkedIn Learning

o    Successful completion of the level I written test for assigned product vertical(s)

o    Oracle competency

o    Effective time-management

o    Detail-oriented

o    Self-Motivated

o    Highly organized

• Must be able to travel and have a clear driving record in accordance to company driving guidelines

• Clear background check and drug/alcohol screening

Essential Physical Functions:

• Travel: less than 5%
• Lifting up to 20 pounds
• Bending, stooping, walking